Delete your account
Velvet: Manhwa Tracker
You can have your Velvet account and everything stored with it deleted at any time. You don't need the app for this.
How to ask
Write to askvelvet@proton.me with the subject Delete my Velvet account and your username. We delete the account within 30 days and write back when it's done.
To make sure the request comes from you, we may ask you to confirm it from the app while signed in. Never send us your password or recovery code: we will never ask for them.
What gets deleted
- Your username, password and recovery code (stored only as hashes).
- Your synced library: series, chapters, lists, ratings, release days, links and season ratings.
- Your synced reading history and profile name.
- All sign-ins on your phones.
What stays
- The library on your phone stays there until you uninstall the app. It was never only on our server.
- Community tiers count only as anonymous averages; your share is removed when you remove your rating in the app.
- Feedback you sent is kept until it's dealt with, at most two years. Ask in the same email if you want it deleted too.
Coming to the app
Deleting your account straight from the app (Settings, Account) is on its way. Until then, the email above is the way to do it.